Customer Care

Postage and Shipping

New Zealand
Courier Post
Delivery Time: 1- 3 Working Days
Includes Tracking Number
NZD $5.00

Australia
DHL Express
Delivery Time: 1- 3 Working Days
Includes Tracking Number
NZD $16.00

Rest of the World
DHL Express
Delivery Time: 3-7 Working Days
Includes Tracking Number
NZD $55.00

Your order will be processed as soon as possible from the time the order is placed. The stated delivery time is from when the order is shipped and approximately 1-2 days processing time is allowed before shipping. We will email you a confirmation once your order has been shipped, including your tracking number.

When placing an order please give a phone number and a physical address (not a PO Box), where there will be someone present during working hours. If delays are incurred at the receivers end due to parcels being unable to be delivered, customs in your respective country or anything else, Wynn Hamlyn will not be responsible.

Returns And Exchanges

Refunds or exchanges are offered for full price purchases. Items purchased on sale cannot be returned or exchanged. To return an item, contact shop@wynnhamlyn.com within 7 days of receiving your purchase. Once contact has been made, you will be authorised to return the item to;


Wynn Hamlyn
90 Anzac Ave,
Auckland Central, 1010
Auckland,
New Zealand


When returns are received they are checked to ensure they are unused, unwashed and have tags present. Any differences from the condition the goods were sent out in will void any refund or exchange. Cost of shipping for returns are the responsibility of the purchaser, unless the garment is faulty or incorrect.

Customs Charges

Parcels being delivered internationally may be subject to import duties and/or customs charges when entering your country. These charges will vary from country to country. These charges are the responsibility of the purchaser or receiver of the goods, so to be sure please contact your local customs office.

Currency

All product prices indicated and payments made are in NZD dollar currency. All prices are GST inclusive.

Consumer Data Policy

Stripe is a secure third party that hosts Credit Card data. Wynn Hamlyn will not share, sell or trade personally identifiable information