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Customer Care

Postage and Shipping

New Zealand
Courier Post
Delivery Time: 1- 3 Working Days
Includes Tracking Number
NZD $5.00

Australia
DHL Express
Delivery Time: 1- 3 Working Days
Includes Tracking Number
NZD $16.00

Rest of the World
DHL Express
Delivery Time: 3-7 Working Days
Includes Tracking Number
NZD $55.00

Your order will be processed as soon as possible from the time the order is placed. The stated delivery time is from when the order is shipped and approximately 1-2 days processing time is allowed before shipping. We will email you a confirmation once your order has been shipped, including your tracking number.

When placing an order please give a phone number and a physical address (not a PO Box), where there will be someone present during working hours. If delays are incurred at the receivers end due to parcels being unable to be delivered, customs in your respective country or anything else, Wynn Hamlyn will not be responsible.

Returns And Exchanges

Although we hope you love all your items from Wynn Hamlyn, we have a returns policy in place if you are not 100% happy with your purchase. Wynn Hamlyn will provide a full refund or credit note for all full price items that adhere to the below conditions.

 

If you have any queries before you make your purchase we suggest that you to contact us prior to placing your order. We are more than happy to help info@wynnhamlyn.com. We only accept back garments purchased via WynnHamlyn.com

 

Sale items are final and cannot be returned. To return an item, contact shop@wynnhamlyn.com within 5 days of receiving your purchase. Once contact has been made, you will be authorised to return the item to;

 


Wynn Hamlyn
90 Anzac Ave,
Auckland Central, 1010
Auckland,
New Zealand

 

  

please note;

Items must be returned within 14 days of receiving your order

all original tags must remain attached

Item(s) must be unworn, and returned in original condition

 


Any differences from the condition the goods were sent out in will void any refund or exchange. Cost of shipping for returns are the responsibility of the purchaser, unless the garment is faulty or incorrect. Wynn Hamlyn reserves the right to reject any items that do not comply with the above conditions, and will return the item to the sender

Customs Charges

Parcels being delivered internationally may be subject to import duties and/or customs charges when entering your country. These charges will vary from country to country. These charges are the responsibility of the purchaser or receiver of the goods, so to be sure please contact your local customs office.

Currency

All product prices indicated and payments made are in NZD dollar currency. All prices are GST inclusive.

Consumer Data Policy

Stripe is a secure third party that hosts Credit Card data. Wynn Hamlyn will not share, sell or trade personally identifiable information